Set up a Slack integration

Integrating FireTail with Slack enables you to send alert and incident notifications directly to a Slack channel. After setting up the integration, you can select the Slack Webhook as the notification method for any alert or incident.

Before you begin, make sure you have a Slack channel where notifications will be sent. You can either create a new channel or use an existing one. For instructions on how to create a channel, visit thee Slack help center.

When the channel is created, you can set up the integration:

1. Navigate to Integrations in the FireTail platform.

2. Click Slack Webhook.

3. From the dropdown, select the Slack channel where you want the notifications to be sent.

4. Click Allow to authorize the connection.

A test message will be sent instantly to the selected Slack channel to confirm the setup.

Editing the Integration

When the connection with Slack has been set up you can make any required edits to the integartion if needed:

• Change the integration name.
• Click Change Connection to change the Slack channel the notifications are sent to.
• Edit the Slack payload if required. This is the information that is populated in the Slack notification when an alert or incident is triggered. Tokens, which are placeholders embedded in the payload, dynamically insert relevant data such as alert details, timestamps and so on. You can edit these tokens to customize the information displayed in the notification. For a full list of tokens, go to Dynamic variables. Learn how to Customize notifications.
• Click Submit.

The integration is created and listed under the existing integrations tab You can now select this integration as a notification method when you create an alert or create an incident.