Sub-processors

Last updated: August 12, 2024

At FireTail, we are committed to maintaining the highest standards of privacy and data protection for our clients.  As part of delivering our services, we engage with trusted third-party organizations, known as sub-processors. Under the GDPR, a sub-processor is any business or contractor customer data may pass through as a side effect of using FireTail's service. This definition is broad and includes things some might simply consider "hardware", like cloud infrastructure. This page provides transparency by listing all active sub-processors, including the nature of the services they provide and the types of data they process.

General

Company

Location

Location

Google, LLC.

USA

Mail, documents, sign-on and apps including YouTube, Google Analytics, Webmaster Console

Atlassian Inc

Australia

Project Management tools including Wiki, Task and ticket tracking, To-do lists.

Okta, Inc.

USA

Sign on to firetail.app for our customers

Amazon Web Services, Inc.

USA

Cloud infrastructure platform

Slack Technologies, LLC.

USA

Real-time collaboration via chat

Github, Inc.

USA

Code Repository

Hubspot, Inc.

USA

CRM, support, ticketing and marketing automation

Twilio, Inc.

USA

Telephony and email communications

DocuSign, Inc.

USA

Documents requiring electronic signatures

Affiliates

Company

Location

Purpose

Cyfirma

Singapore

Channel Partner

BlazeGuard Pty Ltd.

Australia

Channel Partner