How do I switch my subscription plan?

Created:
March 13, 2023
Updated:
January 29, 2024

You can upgrade your subscription from individual to business at any time.

1. Navigate to the organization dropdown on the FireTail platform.

2. Select Manage settings from the dropdown menu.

3. Click the Subscription tab. The current plan is highlighted as active.

4. Select the billing as Yearly or Monthly.

5. Navigate to the business plan and click Start Free 7 Day trial.

6. The billing page opens. Click Start trial.

The subscription page displays the business plan as active.

At the end of the seven day free trial, if no payment details have been entered your business plan will switch to the individual plan.

To continue with the business subscription, you can enter payment details. Learn how to add payment details here.

Switch from business to individual

To downgrade from business to individual you must cancel your plan, at the end of your billing period you will be moved to the individual subscription.

1. Navigate to the organization dropdown on the FireTail platform.

2. Select Manage settings from the dropdown menu.

3. Click the Billing heading. The billing page opens in a new tab.

4. Click Cancel plan.

5. To confirm click Cancel plan again.

Go to Manage subscriptions and billing to learn more.